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LHRIC - Lower Hudson Regional Information Center
Additional MANAGED I.T. (MIT) Options
Districts may also elect to secure one, more or all of the following additional technology programs, products or services to enhance their ability to provide effective, safe, secure, and efficient technology support services for their community.
Backup
The Remote Backup Service ensures that data is protected from loss. District data needs be secure and protected from loss due to viruses, accidental deletions or hardware failures. The Remote Backup Service provides nightly backup and storage in a secure remote location. The district technical support staff will be notified each morning by email with the status of the district backups. If data recovery is required, the time needed for recovery is minimal. Training to use a web-based console to perform retrieval is included in the service. Annual user meetings are also held to discuss district concerns and data management best practices.
jdichiara@lhric.org
T: (914) 922-3201
Data Center Hosting
This service provides districts with private cloud hosting services in the LHRIC data center, for district servers. This is a cost-effective alternative to maintaining servers by reducing the large capital investments required to maintain hardware within district. All hosted servers are included in the LHRIC Disaster Recovery strategy which includes replication to a disaster recovery facility.
A complimentary service is available from the LHRIC which prevents hosted servers from being exposed to the public internet.
jdichiara@lhric.org
T: (914) 922-3201
Hardware
The Hardware Repair Service provides Warranty repair for Acer, Apple, Asus, Dell and HP brand computers and peripherals as well as “Smart” brand Smart Boards and Projectors. Non-warranty repair for these and other brands of Chrome-Books, Desktops, Laptops, iPad, Monitors, Printers, Projectors, Tablets, and portable devices, is also offered. Trained and certified technicians are dispatched to the problem site and conduct on-site repairs or equipment removal for in-shop repairs.
cswanson@lhric.org
T: (914) 922-3727
Physical Security
The LHRIC Security Service offers security-related technology solutions such as video cameras with image recording capabilities, doorway access control, visitor management systems, identification badges, etc. When possible, technology solutions using the district’s existing resources and network infrastructure are provided. The service includes consulting, design, and procurement of school security technologies, installation, and ongoing school security systems support. Different options are included within the service including access control, photo ID card security, IP Video, and visitor management.
dlopresti@lhric.org
T: (914) 922-3101
Unified Communication
Voice over Internet Protocol (VoIP) allows a District to make voice calls using their existing data network (LAN) connection instead of a regular (or analog) phone line. This service offers support for the following areas: consulting, design, planning, implementation, maintenance and repair, and ongoing operations (add/moves/changes).
dlopresti@lhric.org
T: (914) 922-3101
WAN/Internet
Wide Area Network support includes the design, maintenance and monitoring of connectivity between participating districts, the LHRIC, and the Internet. This service also provides phone services, communication data circuits and Internet services.
mceesay@lhric.org
T: (914) 922-3265
