LHRIC Service Desk
LHRIC Service Desk hours are 7 AM to 5 PM, Monday through Friday.
To submit a Service Desk request...
CALL
(914) 922-3002
Submit a
Request Online
Service Desk Team Members
John DiChiara – Coordinator
Justin Bartholomewbale – Team Lead
John Camillieri – Service Desk Analyst
Andrew Chase – Service Desk Analyst
Robert Krushinsky – Service Desk Analyst
Helder Luis – Service Desk Analyst
Ranly Paulino – Service Desk Analyst
Julie Zinserling – Service Desk Analyst
Whiteboard Repair Support
For Smart, Numonic, GTCO and Promethean Boards
When contacting the appropriate Whiteboard Vendor Support directly, please note the following:
- Have the serial number of the board available
- From the room where the board is located, call the appropriate Tech Support phone number listed below to report and troubleshoot the problem
- Most of the issues can be resolved via a telephone conversation
- If parts are needed, Tech Support will determine the best course of action.
Smart Board Tech Support
1-888-42-SMART
GTCO Tech Support
1-800-856-0732
Promethean Tech Support
1-888-652-2848
Whiteboard Product Websites
Intellipath Requests
The LHRIC provides participating school districts with a flexible, cost-effective and efficient network for voice and data communications through a comprehensive design using Verizon's Intellipath II service.
