LHRIC Service Desk

Service Desk

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LHRIC Service Desk hours are 7 a.m. to 5 p.m., Monday through Friday.
To submit a Service Desk request...
 

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(914) 922-3002

 

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Contacts

John DiChiara
Coordinator

Justin Bartholomewbale
Team Lead

LHRIC Okta MFA SMS Opt-In Notice

By enrolling in Okta Multi-Factor Authentication (MFA), you agree to receive SMS text messages from LHRIC for authentication purposes only. These messages are used solely to verify your identity during the login process.

LHRIC does not use SMS for marketing or promotional purposes.

You are responsible for enrolling yourself in SMS-based MFA. If your account is disabled or deactivated, SMS messages will automatically stop.

Participation is voluntary, and you may opt out at any time by contacting the LHRIC Service Desk at 914-922-3002.

Message and data rates may apply.

Whiteboard Repair Support

For Smart, Numonic, GTCO and Promethean Boards

When contacting the appropriate Whiteboard Vendor Support directly, please note the following: 

  • Have the serial number of the board available
  • From the room where the board is located, call the appropriate Tech Support phone number listed below to report and troubleshoot the problem 
  • Most of the issues can be resolved via a telephone conversation 
  • If parts are needed, Tech Support will determine the best course of action. 

Smart Board Tech Support
1-888-42-SMART

GTCO Tech Support
1-800-856-0732

Promethean Tech Support
1-888-652-2848 

Whiteboard Product Websites

Intellipath Requests

The LHRIC provides participating school districts with a flexible, cost-effective and efficient network for voice and data communications through a comprehensive design using Verizon's Intellipath II service.