LHRIC Service Desk

LHRIC Service Desk hours are 7 AM to 5 PM, Monday through Friday.
To submit a Service Desk request...
 

Service Desk phone iconCALL
(914) 922-3002

 

Service Now Power iconSubmit a
Request Online

  • Green Bandwidth Indicator

Service Desk Team Members

John DiChiara – Coordinator

Justin Bartholomewbale – Team Lead

Julie Zinserling – Senior Helpdesk Analyst

Robert Perrone – Service Now Development / Administration

Nuttanee Knight – Service Now Development / Administration

Michael Ampomah – Service Desk Analyst

Andrew Chase – Service Desk Analyst

Stephanie Ceilema – Service Desk Analyst

Jovial Jackson – Service Desk Analyst

 

 

Tom Mascioli – Service Desk Analyst

Ismail Moto – Service Desk Analyst

Scott Murphy – Service Desk Analyst, Level 2

Ricardo Ramirez – Service Desk Analyst

Whiteboard Repair Support

For Smart, Numonic, GTCO and Promethean Boards

When contacting the appropriate Whiteboard Vendor Support directly, please note the following: 

  • Have the serial number of the board available
  • From the room where the board is located, call the appropriate Tech Support phone number listed below to report and troubleshoot the problem 
  • Most of the issues can be resolved via a telephone conversation 
  • If parts are needed, Tech Support will determine the best course of action. 

Smart Board Tech Support
1-888-42-SMART

GTCO Tech Support
1-800-856-0732

Promethean Tech Support
1-888-652-2848 

Whiteboard Product Websites

Intellipath Requests

The LHRIC provides participating school districts with a flexible, cost-effective and efficient network for voice and data communications through a comprehensive design using Verizon's Intellipath II service.